Wisper connects
↔ your visitors
and support teams

TELEGRAM BRIDGE

Seamlessly syncs website chats directly into dedicated Telegram supergroup topics in real time.

FAQ + AI (PRO)

Self-service FAQ and grounded Ollama AI assistance with direct human specialist handoff.

Turn your Telegram group into a live WordPress support desk. Real-time visitor chats, dedicated forum topics, live read status, and optional AI knowledge base in one seamless workflow.

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What It Does

Wisper connects your website visitors and support team in the Telegram workspace they already use.

A visitor opens the chat on your site; the team replies in Telegram; both sides see one continuous conversation.

Core Features

Telegram Bridge

  • Dedicated visitor topics: Every visitor dialogue creates a separate forum topic in your Telegram supergroup.

  • Instant delivery: Optimized pipeline delivers messages between website and Telegram with zero lag.

  • Live read receipts: Telegram shows an 👀 reaction as soon as the visitor views the reply on screen.

  • Two-way close sync: Closing a chat from the widget, /close command or Telegram syncs both sides.

  • Protected webhook: Secret cryptographic tokens verify every incoming update before processing.

  • Shared-chat fallback: Supports standard groups seamlessly when forum Topics mode is turned off.

Live Chat Widget

  • Floating & minimizable: Visitors can open and minimize the chat panel without losing an active conversation.

  • Client local time: Message timestamps display in the visitor’s local device time for clarity.

  • Daily 20:00 reset: Chat dialogs on the site reset daily at 20:00 to keep chats fresh and private.

  • Photo attachments: Visitors can send screenshots and images straight into the Telegram topic thread.

  • Click-to-call button: Optional call action allows visitors to dial your support line directly.

Widget Controls

  • Brand color styling: Easily customize primary, accent and hover colors from WordPress settings.

  • Position & offsets: Place the widget on the bottom left or right with precision pixel offsets.

  • Working hours schedule: Set business hours; outside of schedule, widget shows offline badge.

  • Sound notifications: Optional gentle browser chime when a support specialist replies.

  • Automatic closing: Auto-close inactive conversations after a specified number of hours.

FAQ & AI Layer (Pro)

  • FAQ first: Answers common questions instantly from your knowledge base before reaching agents.

  • Ollama integration: Connect cloud or self-hosted Ollama models for semantic natural answers.

  • Grounded replies: Strict FAQ context prevents hallucination; hands off when answer is unknown.

  • Live AI testing: Validate model, endpoint and API keys directly inside plugin settings.

Specialist Tools

  • Quick reply buttons: Saved canned phrases appear as tap-to-send inline buttons in Telegram topics.

  • Free vs Pro routing: Free version routes straight to specialists; Pro adds FAQ/AI self-service.

  • Unanswered questions: Automatically captures inquiries your FAQ lacks so you can expand content.

  • Multilingual ready: Widget and admin support English, Ukrainian, Russian, and German.

Admin & Operations

  • 1-Click webhook setup: Connect Telegram to WordPress with a single click on "Set Webhook".

  • Connection diagnostics: Inspect the latest received payload and errors to verify connectivity.

  • CSV import & export: Manage large knowledge bases easily using standard CSV spreadsheets.

  • Built-in rate limiting: Safeguards public endpoints and AI tokens against spam and abuse.

What’s Included

Wisper Free

$0free forever

Direct live chat bridge connecting website visitors directly to your Telegram support team.

  • Dedicated Telegram visitor topics
  • Instant real-time message delivery
  • Live read status (👀 on chat view)
  • Photo & screenshot attachments
  • Quick reply buttons in Telegram
  • Working hours schedule & offline badge
  • Client local time & session persistence
  • Daily 20:00 chat history cleanup
  • Honeypot & time-gate bot protection
  • Protected webhook with diagnostics
Download on WordPress.org
RECOMMENDED

Wisper Pro

$49/ year

Complete customer service desk with FAQ self-service knowledge base and Ollama AI assistant.

  • Everything included in Free
  • Automated FAQ knowledge base
  • Ollama AI integration (cloud / self-hosted)
  • Grounded AI replies (zero hallucinations)
  • Interactive "Invite a specialist" button
  • Unanswered questions collection & insights
  • CSV & Excel FAQ bulk import / export
  • Live AI testing console in settings
  • Rate limit protection for AI quotas
  • Priority updates & premium support
Get Pro Version
TAILORED

Enterprise

$99+custom project

Tailored modifications, CRM integrations, and custom bot workflows built specifically for your company.

  • Everything included in Pro
  • Custom plugin modifications & business logic
  • CRM integrations (Bitrix24, amoCRM, Helpdesk)
  • Multi-department Telegram routing & private bots
  • Custom AI model tuning & corporate knowledge base
  • White-label widget & branded UI styling
  • Turnkey installation on your infrastructure
  • Dedicated engineering & SLA guarantee
Request Customization
FAQ

Wisper Free provides a direct live chat bridge between website visitors and your Telegram support team where every visitor gets a dedicated topic. Wisper Pro adds an automated FAQ knowledge base, AI-powered answers via Ollama, quick-reply buttons in Telegram, and an “Invite a specialist” handoff button.

To use per-visitor forum topics, your group must be a supergroup with Topics enabled. A regular group still works seamlessly as one shared conversation stream.

The “Set Webhook” button registers your website’s URL with Telegram’s servers. Without clicking it, Telegram has no way to deliver specialist messages back to your website.

When a specialist replies from Telegram, the message is marked with an 👀 reaction in Telegram only when the visitor actually has the chat window open and visible on screen.

Website dialogues automatically reset at 20:00 local time to keep browser storage lightweight, protect visitor privacy, and give your support team a fresh queue each working cycle.

Yes. In Wisper Pro, you can point the Ollama API URL to your own private server or use cloud endpoints. Everything works identically.

Wisper Pro strictly grounds the AI on your FAQ content. If an answer cannot be found, it prompts the visitor to invite a human specialist instead of making up information.

Closing a conversation from either side — the website widget or Telegram (natively or with /close) — closes it on the other side too with synchronized status.

Ready to run support from Telegram?

Connect your bot and group, add your FAQ, then give visitors a direct route to the support team already working in Telegram.

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